MyFindZo

Last Updated: 22 August 2026

MyFindZo is operated by SONIKA BAZAAR PRIVATE LIMITED. This Shipping & Delivery Policy explains the shipping and delivery terms applicable to products purchased through the MyFindZo platform.

1. Shipping Charges

Free Shipping: Orders above ₹999 may qualify for free shipping.
Shipping Charges: A flat shipping charge of ₹50 may apply to orders below ₹999.
Shipping charges may vary for certain products, sellers, locations or special delivery requirements. The applicable shipping charge will be displayed before order confirmation.

2. Order Processing

Orders are generally processed within 24 hours after successful order confirmation and payment, subject to product availability and seller processing time.

Orders placed on weekends or public holidays may take additional time to process.

3. Estimated Delivery Time

The estimated delivery time is generally 3–7 business days after order processing.

Delivery time may vary depending on:

Customer location
Seller location
Product availability
Courier/logistics conditions
Weather conditions
Public holidays
Unforeseen circumstances

The estimated delivery date is not a guaranteed delivery date.

4. Courier and Logistics Partners

MyFindZo or the respective seller may use suitable logistics/courier partners, including:

DTDC
Blue Dart
India Post
Other authorized logistics partners

The courier partner may vary depending on the delivery location and product.

5. Delivery Attempts

Generally, up to 2 delivery attempts may be made by the courier partner.

Customers are requested to provide a correct delivery address and remain available to receive the order.

If delivery fails because of an incorrect address, unavailable recipient, refusal to accept the order or other reasons attributable to the customer, additional delivery or redelivery charges may apply.

6. Redelivery Charges

Where an order requires redelivery due to circumstances attributable to the customer, a ₹50 redelivery charge may apply.

Any applicable additional charge will be communicated to the customer where reasonably possible.

7. Order Cancellation

Customers may request cancellation before the order is shipped, subject to the applicable Cancellation & Refund Policy.

Once an order has been shipped, cancellation may not be available in all cases.

8. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Name
House/Flat/Shop number
Street/Area
City
State
PIN code
Contact number

MyFindZo and/or the seller may not be responsible for delivery failure caused by incorrect or incomplete information provided by the customer.

9. Delayed or Failed Delivery

Although we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur due to circumstances beyond reasonable control.

These may include logistics disruptions, natural disasters, weather conditions, strikes, government restrictions, technical issues or other unforeseen circumstances.

10. Damaged Package

Customers are advised to check the package at the time of delivery. If the package appears significantly damaged or tampered with, the customer should report the issue to the seller/MyFindZo support team as soon as reasonably possible and provide supporting information or photographs where required.

11. Third-Party Sellers

Products listed on MyFindZo may be supplied by independent sellers or businesses.

Where applicable, shipping, packaging, fulfilment and delivery may be handled by the respective seller or authorized logistics partner.

Seller-specific shipping terms may apply where displayed on the product/order page.

12. Contact Us

Company: SONIKA BAZAAR PRIVATE LIMITED
Platform: MyFindZo
Website: myfindzo.com
Email: info@myfindzo.com
Phone: 9232107717
Address: BC/24-C, Mahamaya Ward, Bhairoganj, Seoni, Madhya Pradesh, India

By placing an order through MyFindZo, the customer acknowledges and agrees to this Shipping & Delivery Policy.